This website is not intended for use by individuals under the age of 18. OHA recognizes the online privacy protections afforded to children under the age of 13 and does not knowingly collect personal information from children through this website.
We work hard to protect the OHA website from unauthorized access, alteration or destruction of the information we hold. We protect all personally identifiable information with operational, administrative, technical and physical safeguards to ensure its confidentiality, integrity and availability, and to prevent unauthorized or inappropriate access, use or disclosure. In particular, all information provided through online OHA forms or secure messaging is encrypted during transmission.
We have also implemented policies and procedures to restrict access to personal information to authorized individuals only. We keep all personal information in a physically secure environment.
You have the right to access and obtain any personally identifiable information you’ve provided to us in a readable format. You may also dispute any of your personally identifiable information that you believe is incorrect. We will either correct all information that is not accurate, or, if your request for a correction is denied, we will document the request and reasons for denial. You may use OHA’s features, offerings and content for lawful purposes only, and you are solely responsible for all content you submit through OHA’s website.
OHA will not use any personal information collected for any reason other than as allowed by 45 CFR 155.260. Tax return information—and information from other federal and state sources—must be kept confidential and used only in accordance with applying for health coverage and financial assistance for health coverage. Any person who knowingly and willfully uses or shares information in violation of Section 1411(g) of the ACA will be subject to a civil penalty of not more than $25,000 per person or entity, per use or disclosure, in addition to other penalties that may be prescribed by law.
Under a federal regulation (42 CFR 435.910), you must provide the Social Security number of anyone in your household—including yourself—who has a Social Security number and applies for health coverage or premium tax credits. OHA uses Social Security numbers to check identity, citizenship, alien status and income, as well as to prevent fraud and verify health care claims. Social Security numbers are also used along with other federal and state agencies to manage our programs and follow the law. Again, this enables us to provide you with the services you request.
We take appropriate steps to ensure that all personally identifiable information is complete, accurate and up to date to the extent necessary for its intended purposes. If your personally identifiable information changes, you should update your contact information with us.
Under federal law, discrimination isn’t permitted on the basis of race, color, national origin, sex, age, sexual orientation, gender identity or disability.
A cookie is a small text file created by a Web server and stored on your computer hard drive. Cookies save unique information that the Web server can access while you are browsing our website. Typically, cookies save information such as your site preferences, the date you last looked at a specific page, or a random number used to identify your particular Web session. Cookies help us measure how many visitors come to our website and how many of these visitors are new or returning.